Tony Hsieh. From Fast Company. |
In the future, Hsieh also wants to expand beyond helping businesses. He and his business partner Jenn Lim hope to publish educational literature for college students and provide "experience packages"--which include things like helicopter pilot lessons and foreign trips. Whether these packages will help longterm happiness or just create short-term pleasure is anyone's guess, but Zappos has an incredibly low employee turnover rate, even in its call center, so Hsieh probably knows what he's doing.
(You can read about Tony Hsieh at the Global Happiness Summit here, or see a video of a speech he made to Google here.)
Hmm, this is very interesting. I build my business on a similar basis because I do not want to see workers of my company being unhappy. The happier the employee, the better the company is developing. Therefore, I transferred all accounting issues to outsourcing specialists from Osome HK, because nobody likes to do this.
ReplyDeleteAnd how did your business survive the crisis? Mine nearly collapsed. I had to fire a lot of stuff including accountants. So now my office is very small and angry) But among the good points was that I found Contractor Scheduling Software that substituted the whole accounting department by one single feature of calculating contractors salaries automatically!
ReplyDelete